Privacy Policy - Octopus

Octopus Company LLC

Last updated: September 17, 2026

This Privacy Policy explains how Octopus Company LLC (“Octopus Company,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information of people who interact with us, including visitors to octopuscompany.com, people who contact us through our website forms, by phone, or by text message, our clients, and job applicants.

1. Who we are

Octopus Company LLC is a digital marketing agency based in Stamford, Connecticut, United States (Stamford, CT 06906). For any privacy question, contact us as described in Section 14.

2. Information we collect

2.1 Information you provide

Contact forms: name, email address, phone number, and the message you send.
Phone calls and text messages: your name, mobile phone number, the content of your messages, and a record of your consent to receive text messages (date, time, and how consent was given).
Job application forms: full name, phone or WhatsApp number, email, city and state, age, experience, motivation, availability, salary expectation, LinkedIn or professional profile, résumé (PDF, DOC, or DOCX), and any free-text message you choose to include.

2.2 Information collected automatically

When you browse our website we may collect technical data such as IP address, browser and device type, pages visited, and time on site, through cookies and similar technologies, including analytics tools. See Section 8.

3. How we use your information

To respond to your inquiries and requests.
To communicate with you by phone, email, and text message about your inquiry, your project, appointments, and our services, when you have requested or consented to it.
To run recruitment and selection processes and, with your permission, keep a talent pool.
To operate, maintain, secure, and improve our website.
To prevent fraud and protect our systems.
To comply with legal obligations.

4. Text messaging (SMS/MMS)

We send text messages only to people who have given us their mobile number and agreed to receive texts from Octopus Company LLC, for example by texting our business number first or by giving verbal permission during a phone call.
Messages relate to your inquiry, project, appointments, and customer support. Message frequency varies. Message and data rates may apply.
Reply STOP to any message to opt out at any time. Reply HELP for help, or email contact@octopuscompany.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except service providers that deliver the messages on our behalf (such as our telephony platform), who may not use them for any other purpose.
Consent to receive text messages is not a condition of purchasing any product or service.

5. Recruitment

Information submitted through our job application form is used only to run the selection process. With your consent, we may keep it in a talent pool for future opportunities. Applicant data is kept separate from client and sales data, and hiring decisions are made by people, not solely by automated means.

6. How we share information

We do not sell your personal information. We may share it, in a limited way, with:

Service providers that help us operate, such as email, cloud storage, spreadsheet, and telephony/text messaging platforms, which process data on our behalf and under our instructions.
Public authorities, when required by law, regulation, or court order.

Mobile phone numbers and SMS consent are never shared for third-party marketing (see Section 4).

7. International transfers

We operate in the United States and Brazil. Some of our providers may store or process data outside your country, including in the United States. When that happens, we take steps to keep your data adequately protected.

8. Cookies

We use cookies and similar technologies for website functionality, analytics, and to improve your experience, including third-party analytics cookies. You can manage or disable cookies in your browser settings; some site features may not work as a result.

9. How long we keep information

We keep personal information only as long as needed for the purposes in this Policy or to meet legal obligations. Applicants who are not selected: 6 months after the process ends, unless you authorize the talent pool. Talent pool: up to 2 years or until you ask us to delete it. SMS consent records are kept for as long as we message you and afterwards as needed to demonstrate consent and opt-out. After these periods, data is deleted or anonymized unless the law requires longer retention.

10. Security

We use technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or misuse. No system is completely secure, but we work continuously to reduce risk.

11. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent at any time. Individuals in Brazil have the rights provided by the LGPD (Law No. 13,709/2018). To exercise your rights, contact us (Section 14).

12. Children

Our website, services, and hiring processes are intended for people 18 and older. We do not knowingly collect data from anyone under 18; if we learn we have, we will delete it.

13. Changes to this Policy

We may update this Policy from time to time. The current version will always be available on this page with the “Last updated” date at the top.

14. Contact us

Octopus Company LLC, Stamford, CT 06906, United States

Email: contact@octopuscompany.com

Website: https://octopuscompany.com/